Business Growth Academy - Voice of Customer
Name:
Business Growth Academy - Voice of Customer
Date:
May 23, 2012
Time:
11:30 AM - 1:30 PM CDT
Registration:
Register Now
Event Description:
Business Growth Academy is a four-part interactive educational series focusing on today's key business issues. The 2012 series addresses the question, "Do you really know your customer?" To accommodate the demanding schedules of today's leaders, participants may choose to attend the entire series or attend only one day. This allows for customization to meet an individual's specific professional needs and schedule.
Voice of Customer - Wednesday, May 23rd
Create a greater awareness of your customer's perspective, sensitivities and needs. The program content will include: Personal Stories, Definition of Customer Intimacy, Transforming Intimacy to Delight, "First In Line", Practical Methods, What's in it for you, and Key Takeaways.
Location: New Lenox Public Library
11:30 a.m. Check-in/Networking
Noon - 1:30 p.m. Lunch/Program
Fee for this session: $20 for Chamber Members
$25 for Non-members
Voice of Customer - Wednesday, May 23rd
Create a greater awareness of your customer's perspective, sensitivities and needs. The program content will include: Personal Stories, Definition of Customer Intimacy, Transforming Intimacy to Delight, "First In Line", Practical Methods, What's in it for you, and Key Takeaways.
Location: New Lenox Public Library
11:30 a.m. Check-in/Networking
Noon - 1:30 p.m. Lunch/Program
Fee for this session: $20 for Chamber Members
$25 for Non-members
